AI staff for the front office. Every call answered.
Not a chatbot bolted to your website. AI staff that can see your schedule and book the job.
The problem
The phone rings at 6:40 on a Tuesday night and nobody answers. That caller dials the next contractor on the list. It happens during lunch, during every busy Monday, and all weekend. Most businesses hire an answering service that takes a message nobody reads until morning. By then, the job is gone.
What we do
AI receptionist
Answers after hours and on overflow in a natural voice, gets the caller’s name, address and problem, and writes a summary straight into your CRM.
AI booking
Checks real technician availability, service area and job type, then books a slot and sends the confirmation. It follows your rules — who gets booked first, what jobs need a callback.
After-hours dispatch
You decide what counts as an emergency. No heat in January wakes up the on-call tech. A noisy fan in May gets booked for Thursday.
Web and text assistant
The same AI answers website chat and text messages, with the same rules and the same access to your schedule.
What you get
- An AI receptionist trained on your services, prices policy and service area
- Booking rules written with you and tested against real call recordings
- Emergency routing to your on-call phone with a text summary
- Every call recorded, transcribed and attached to the customer record
- A weekly report: calls answered, booked, escalated, and missed
How pricing works
Monthly plan
From $497/mo
Website, AI receptionist, follow-up automations, CRM and reporting run for you as one monthly service. Month-to-month, 30-day guarantee.
See the plansAI receptionist
$497 /mo, included in every plan
The AI receptionist is part of every monthly plan, with AI minutes and texts included (500 on Starter, 1,000 on Growth, 2,500 on Pro). Extra minutes are $0.20 each. No separate setup project. Final price confirmed in your audit strategy. Monitoring and fixes after launch: $750/mo, cancel with 30 days’ notice.
Stack Audit
Free
Five business days. You get the map, the gap list, the dollar cost of each gap, and a written strategy for fixing them. No obligation.
Audit my stackQuestions owners ask
Will customers know they’re talking to AI?
We recommend it says so up front. Callers care that someone answered and got them booked, and honesty prevents the rare bad experience. You choose the name and greeting.
What if the AI doesn’t know the answer?
It takes a message, tells the caller exactly when they’ll get a callback, and texts your team the summary. It doesn’t guess at prices or diagnoses.
Can it book directly into my field-service software?
Yes, when the systems are connected. That’s why we build Connection before Intelligence — an AI that can’t see your schedule can only take messages.
Does it replace my office staff?
No. It covers the hours and overflow they can’t. Most owners find their office gets calmer, not smaller.
What does it cost to run each month?
It’s included in your plan: Starter $497/mo with 500 AI minutes, Growth $897/mo with 1,000 and Housecall Pro booking, Pro $1,497/mo with 2,500. Extra minutes are $0.20 each and texts $0.03. No long contract.
Find out what your stack is costing you.
The Operations Stack Audit maps every tool you pay for, every place someone retypes data, and what each gap costs per year — then hands you a detailed strategy to fix it. Free. Five business days.
Audit my stack Run the leak calculator